Training on redress calculations and the redress process

OAC Redress Solutions provide bespoke training sessions for a range of stakeholders within the redress industry.

Redress is a complex area. Whether you are new to the industry or want to broaden your knowledge on recent developments, the OAC team of experts are happy to share their insight with you.

We adapt our training to the audience, meaning that it is suitable for anyone working in redress including advising firms, PI insurers and claims managers.

Contact us to find out more about our redress training services


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Our training

At OAC Redress Solutions, we have over 25 years of experience in preparing redress calculations and supporting our clients with their redress issues.

Our training covers a wide range of subjects including:

  • Complaints handling and investigations
  • The broad principles of redress
  • FCA Guidance on redress calculations
  • The redress process
  • How redress is calculated
  • The factors affecting the magnitude of redress
  • Current issues affecting redress calculations

We communicate the complexities of redress in simple terms and identify the things that matter most to our clients. Our expertise and knowledge means that we can help you understand all aspects and details of redress, depending on your needs.

OAC Redress Solutions keep up to date with all developments in both redress and the wider pensions industry, so you can be confident that we will share with you everything that you need to know.

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Sarah Abraham

For more information
Sarah Abraham
Head of Redress Solutions

Why work with OAC Redress Solutions

OAC’s redress experts will bring extensive knowledge and experience to help your business understand and resolve complex redress issues.

  • Over 25 years of expertise and knowledge in redress
  • An adaptable solution designed to meet your needs
  • An accessible and professional consultancy service which enables you to understand the complexities of redress so that you can make the right choices for your business

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