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OAC redress calculators fully compliant with new FCA calculations methodology

Complaint handling
FCA, IFAs, Investments, OAC news

31 January 2018

Following publication by the Financial Conduct Authority (FCA) of updated guidance for the calculation of redress for unsuitable defined benefit pension transfers (FG17/9) on 27 October 2017, OAC’s redress calculations platform has been fully updated by our actuaries for use from the beginning of January 2018.

Christine Rose-Williams, Head of Redress Calculations at OAC, says:

“Since the announcement of the new methodology in October, we have been advising our clients on the changes and the implications to their business, and now our redress calculations platform has been updated we are involved in processing those cases which have been delayed or put on hold.

Our clients are supported by our team of dedicated consultants with their expertise and vast experience in understanding the complexities of regulations that surround complaint investigations and redress calculations.”

OAC is recognised as the turn-to firm in the industry for leading technical advice and services for complex redress investigations.

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Christine Rose-Williams

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Christine Rose-Williams
Head of Redress Calculations

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