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24 September 2021

Transitory Inflation - A Persistency Problem

The combination of rising energy and consumer goods prices is a blow to a vast number of people. David Gray, Consultant Actuary, suggests insurance providers carefully consider the implementation o...

24 August 2021

FCA’s guidance on vulnerable customers

The recent Financial Conduct Authority (FCA) guidance on the fair treatment of vulnerable customers (FG21/1) could not be more relevant as the impact of the pandemic continues to be felt across soc...

05 August 2021

What is a SERPS adjustment?

If you’ve ever had a FOS decision letter requiring you to compensate an investor for unsuitable advice to transfer out of a Defined Benefit Scheme, you may have noticed a reference to a “SERPS adju...

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