Actuarial and financial services consulting
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  Risk assessment  
  Treating customers fairly  
  Promotional material  
  Training and competence schemes  
  Internal audit  
 
  Processes and procedures  
  Complaint handling procedures and standards  
  Outsourcing complaints  
  Fair compensation methodology  
  Skilled Persons' Reports  
  Pension switching advice  
 
  Planning the assessment
 
 
  Towards better systems
 
 
  Auditing sales processes and systems and controls
 
 
  Complaint issues
 
 
  Redress calculations
 
     
 

IFA compliance support

As any IFA knows, compliance issues have had a huge impact on the management of every firm, and the burden continues to increase. The FSA's initiative on Treating Customers Fairly has had a major effect on the operations of all firms and the FSA's Retail Distribution Review could lead to further fundamental changes. All this takes up much management time and deflects from the core activity of advising clients.

At OAC Actuaries and Consultants, we tailor our services to meet your requirements and circumstances, rather than take a formulaic approach. How can OAC Actuaries and Consultants lighten your load?

  • We help you to assess what your main compliance risks are.
  • We develop with you processes and procedures to mitigate compliance risks.
  • We can audit specific functions that may already be causing you concern.
  • We carry out sales advice reviews.
  • We can deal with complaints on an outsourced basis, or support you in your internal complaints handling.
  • We advise on responses to FSA initiatives such as TCF and RDR.
  • We supply compliance support, advise on and review promotional material for compliance with FSA standards.
  • We offer bespoke compliance training and support for senior management and staff.

Contact us to find out more about how OAC can help.